Shipping and Delivery Policy

​Last Updated: February 27, 2026

Welcome to Innect Electronics. We understand that security equipment and electronics require careful handling and timely delivery. As an authorized reseller of premium global brands like Hikvision, CP Plus, Dahua, and TP-Link, we ensure your products reach you in perfect condition.

​1. Shipping Charges
​100% Free Shipping: We are proud to offer FREE SHIPPING on all orders across India.
​No Hidden Costs: There are no additional handling, packaging, or hidden fees. The price you see at checkout is the final price.

2. Order Processing (Handling Time)
​Every order undergoes a technical quality check at our facility in Chittorgarh, Rajasthan before dispatch.
​Handling Time: 1-2 business days (Monday to Saturday).
​Orders placed on Sundays or public holidays will be processed on the next business day.

​3. Estimated Transit Time (Delivery Time)
​We partner with India’s leading logistics providers like BlueDart, Delhivery, and XpressBees.
​Within Rajasthan: 2-3 Business Days.
​Metros (Delhi, Mumbai, Bangalore, etc.): 3-5 Business Days.
​Rest of India: 5-7 Business Days.
​Special Zones (NE, J&K, Islands): 7-10 Business Days.

4. Secure Packaging
​Since we deal with sensitive electronic equipment, we use:
​Anti-Static & Shockproof Wrapping to protect internal circuits.
​Heavy-Duty Corrugated Boxes to prevent physical damage.
​Tamper-Evident Seals to ensure the original brand packaging remains intact.

​5. Order Tracking
​Once dispatched, a Tracking ID will be sent to your registered email and WhatsApp/SMS.
​You can track your package in real-time through the link provided or on our website’s ‘Track Order’ page.

​6. Damages & Missing Items
​We strongly recommend customers record an Unboxing Video while opening the package.
​If the package appears damaged or tampered with at the time of delivery, please refuse to accept it and contact us immediately at +91 8306764792.

7. Service Area
​We currently ship to all pin codes within India (PAN-India).
​We do not offer international shipping at this moment.

8. Contact Information
​For any shipping-related assistance, contact our support desk:
​Business Name: Innect Electronics
​Address
79, Jato Ka Mohalla Manpura
Rewaliya Khurd Bhadesar
Chittorgarh, Rajasthan 312201
India
​Email:

sales@innecteletronics.shop

support@innecteletronics.shop

mahigropcompany@gmail.com

​Phone: +91 8306764792 (Mon-Sat, 10 AM – 7 PM)